flores99 Football Casino & Sportsbook with Liga 1 & Piala AFF Markets

Service availability

We at flores99 operate our platform in jurisdictions where online gaming and sports-entertainment services are permitted by local law. Our service is not available everywhere, and we respect regional legal boundaries. When you access flores99, you agree that our services are offered only where applicable law permits. We do not advertise or promote our platform in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of flores99 comply with the laws of their own jurisdiction before opening an account or placing any bet. If you are unsure whether our services are legal in your region, consult local authorities or legal counsel.

Account eligibility

All users must meet age and legal eligibility requirements set by their local jurisdiction to hold an account on flores99. When you sign up, you certify that you are of legal age and have the right to enter into binding contracts in your territory. We perform Know Your Customer (KYC) checks — verifying your name, identity document, and proof of address — to ensure account legitimacy and prevent fraud. Accounts created by minors, or by persons who do not meet local eligibility criteria, will be closed and any funds returned. Our verification process typically completes within subject to verification to 2 hours. If your documents are rejected, we provide clear feedback so you can resubmit or contact support for guidance.

Local-law responsibility

flores99 cannot provide legal advice, and we do not warrant that access to our platform is legal in every location. It is your sole responsibility to determine whether using our platform complies with the laws and regulations of your jurisdiction. Some regions prohibit online gambling entirely, others restrict it to certain game types, and many require licenses or permits that may not apply to our operations. Before you deposit money, play games, or place bets, you must satisfy yourself that doing so is lawful where you reside. If you are subject to local laws that restrict online gaming, do not use flores99. We reserve the right to restrict account access or close accounts that appear to be in violation of applicable law.

Data and privacy scope

When you open an account on flores99, we collect personal data including your email, full name, date of birth, national ID number or passport number, phone number, and residential address. We also collect proof-of-address documents such as utility bills or rental agreements. This data is used solely for account verification, fraud prevention, regulatory compliance, and service improvement. Your data is encrypted during transmission and storage, and access is restricted to authorized staff. We retain your data for as long as your account is active, and for up to 7 years afterward for legal and regulatory purposes. For detailed information about what data we collect, how we use it, how long we keep it, and your rights to access or delete it, please see our full Privacy Policy.

Contact for legal inquiries

If you have legal questions about flores99's compliance, jurisdiction status, or data handling, you may contact our legal team via email at [email protected]. We respond to legal inquiries within 5 business days. For general support issues (account, deposit, withdrawal, game rules), use our standard support channels: live chat (24/7), or email [email protected] (4–8 hour response). Compliance and legal inquiries are handled separately from support and may require additional documentation. We recommend keeping records of all communications, especially if you file a formal complaint or dispute.