flores99 Jurisdiction Notice

Service availability

We at flores99 offer our gaming and sportsbook services only in jurisdictions where applicable local law permits such activities. We do not operate in jurisdictions where online gaming is prohibited by statute or government regulation. Our determination of service availability is based on our assessment of local law at the time of access, and we do not warrant that our platform is legal in any given jurisdiction. Gaming regulations vary significantly across regions—some jurisdictions have explicitly legalized and regulated online gaming, others have prohibited it entirely, and still others maintain ambiguous or evolving regulatory frameworks. We monitor legal developments in the regions where we operate and adjust our service availability accordingly. If we determine that a jurisdiction's law prohibits online gaming, or if we become uncertain about the legal status of our operations in a particular region, we may restrict access from that jurisdiction at any time. Users attempting to access flores99 from jurisdictions where we have restricted service may experience access denial or account termination. We do not publish a detailed list of approved or restricted jurisdictions because legal statuses change frequently and interpretations vary. Instead, we reserve the right to assess each jurisdiction individually and adjust access in real time. We do not hold country-specific gaming licenses or approvals; we operate under the principle that we serve only jurisdictions where local law permits. Users accessing flores99 from any jurisdiction do so with the understanding that availability may change if local law changes.

Account eligibility

Eligibility to open and maintain an account on flores99 is determined by the applicable law in your jurisdiction. We do not impose a universal age requirement across all regions, because the age of majority and gaming eligibility thresholds differ internationally. In jurisdictions where the age of majority is 18 years old, account holders must be at least 18; in jurisdictions where it is 21 years old, account holders must be at least 21. Some jurisdictions may impose additional eligibility requirements—such as citizenship, residency status, employment status, or verification of financial capacity—before gaming access is permitted. During account registration, we require you to declare that you meet all eligibility requirements applicable in your jurisdiction and that you accept our account terms. We rely on the accuracy and truthfulness of the information you provide during registration and verification. If we later discover that you have misrepresented your eligibility—for example, by lying about your age, jurisdiction, citizenship, or legal status—we reserve the right to suspend your account immediately, terminate your access, and forfeit any balance associated with your account. We do not offer account controls, account preferences, betting limits, account pause features, or other harm-reduction tools as standard account features. Such tools are typically required by specific regulatory frameworks in jurisdictions with detailed player-protection mandates. If your jurisdiction requires such features as a mandatory condition of gaming access, you should not register on flores99. Our account structure is designed for users in jurisdictions with permissive gaming laws and minimal regulatory intervention regarding account controls and player protection features.

Local-law responsibility

Users are solely and entirely responsible for determining whether their access to and use of flores99 comply with the laws of their own jurisdiction. We cannot and do not provide legal advice. Gaming laws vary dramatically across jurisdictions—some explicitly permit online gaming under specific regulatory conditions, others completely prohibit it under any circumstances, and still others maintain unclear, inconsistent, or rapidly evolving regulations. It is your responsibility, not ours, to research the applicable law in your location before you register, deposit funds, or engage in any activity on our platform. If you are uncertain about the legality of online gaming in your jurisdiction, we strongly recommend that you consult a qualified local attorney before opening an account on flores99. By registering and using our platform, you represent that you have independently verified that your access and use comply with applicable local law in your jurisdiction, and you accept full legal responsibility for your use of our platform. We are not liable for any legal consequences, penalties, fines, or damages you may face as a result of accessing flores99 from a jurisdiction where online gaming is prohibited, restricted, or of uncertain legality. We are also not liable if your use of flores99 breaches the terms of service of your bank, payment provider, telecommunications provider, employer, or any other third party. Your access and use of flores99 is entirely at your own risk, made under your own judgment, and you bear full responsibility for all legal and regulatory consequences of that decision under your jurisdiction's applicable law.

Data and privacy scope

When you register for a flores99 account, we collect personal data including your full name, date of birth, national identification number (or passport or driver's license number), residential address, email address, and phone number. We collect this data to verify your identity and residential address (Know Your Customer—KYC verification) as required by anti-money-laundering (AML) regulations applicable in our operating jurisdiction and in the jurisdictions of our users. We also use your data to process deposits and withdrawals, manage your account, respond to customer support inquiries, detect and prevent fraud, enforce our account terms, and comply with legal and regulatory obligations. We do not sell, trade, or share your personal data with third parties except as required by law or as necessary to facilitate your transactions (for example, sharing your bank account details with our payment processor to process your deposits and withdrawals). All personal data is stored on encrypted, secure servers with restricted access. For complete details on how we collect, use, store, and protect your data, including your rights and options regarding your data, please review our privacy policyThat policy explains data retention periods, your right to request data deletion or correction, our data-breach notification procedures, and contact information for data inquiries. If you have specific questions about what data we collect, how we use it, or why we need it, contact our support team through the channels on our site. Response times for data inquiries typically fall within business hours.

Contact for legal inquiries

If you have legal questions about flores99, our jurisdiction policy, our compliance practices, our data handling, or how gaming laws may apply to your use of our platform, you can reach our legal and compliance team through email contact channels available on our site. We provide support primarily through email-based communication and do not offer telephone legal consultation. Response times for legal and compliance inquiries are typically longer than standard support requests—usually between 5 to 10 business days depending on the complexity of your question and the volume of inquiries we are handling. We cannot provide personalized legal advice tailored to your specific situation, but we can clarify how our platform operates, explain our policies, and describe how we approach jurisdiction-specific compliance and risk management. For matters you consider urgent, mark your email subject line as "Legal Inquiry – Urgent" so your message receives prioritized review by our compliance officer. Our terms and conditions page also addresses common legal questions about account closure, dispute resolution, and liability limitations. If you believe flores99 is operating illegally in your jurisdiction, or if you wish to report a compliance concern or potential violation of gaming law, you can submit that report through our support contact channels, and it will be forwarded to our compliance officer for investigation and appropriate response. We take legal compliance and user safety seriously and welcome reports of concerns.